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Can I give them more than 5 stars??!! This company is my go-to moving forward for ANY HVAC issues. They responded quickly, the office staff is extremely polite and helpful, the technicians were both wonderful- very nice, explained things and offered suggestions in a helpful manner, they showed up on time and were very considerate of my property, leaving things better than they found them :) HIGHLY recommend to anyone needing service!!
We talked to Aire Serv about our furnace in the afternoon and they had our technician, Aaron Stanislawski, at our home by 8:00 the next morning. He explained to us what was going on with the furnace and what needed to be done. He was able to take care of it right away. He was very punctual, courteous and friendly. Thanks for taking care of us so quickly. Terry and Sheila Alvaro
Not edited because I was asked! But because they made right of a mix up, and over delivered! Long story short Home Warrant company submitted my claim for a 2nd opinion to Sewickley Air Serve. My A/C already being down for 3 weeks made this process that more frustrating. I received an email to schedule, and called to schedule but got Air Serves answering service. The answering service told me mistakenly they did not service my area, which required me to submit a new claim and further the process by 1-2 more weeks. I upset, and believing Air Serve should have honored the work order, having they accepted it, left a poor review. No sooner then the next business day, did Jessica reach out and not only apologize but offer to come out that day. The answering service gave me bad information, and they did in fact service my area, and correctly accept the bid. At this point the insurance had canceled the work order, after confirming with the same receptionist I spoke to, that they would not do the work. Well Jessica pulled through again! Dealing with insurance companies is like pulling teeth. Jessica got her accounting department to re open the original claim, and got a tech out to me in less the 24 hours. That’s not 5 star service, that’s 6 star service! They took a situation that was out of there direct control at that time, and capitalized on it. You have a customer for life, and I will be sure to contact you for my commercial needs as well! We will be talking soon
My furnace shorted out and I needed to either replace a particular circuit board on a 20 year old furnace or get a new furnace. Knowing that I would probably be best served with a new furnace, I called several companies for quotes. On Wednesday, I called Aire Serv for an appointment. I had a quote on Thursday, and I had the furnace installed on Friday. It was a very quick response with a great quote and the two gentlemen who came to install the furnace were very professional, clean, and efficient in the install.
I appreciated getting an appointment so quickly. Ryan explained everything thoroughly and answered all my questions and was able to get everything up and running. The prices were clear and he gave me several options to choose from. Glad to have the maintenance plan now to keep things running smoothly. Would definitely recommend!
Ryan did a great job diagnosing the problem with our furnace and was very thorough at explaining our options. Ryan and Aaron were back first thing in the morning to replace the furnace motor and limit as well as cleaning the blower! Thanks so much for getting us again! We would definately recommend Aire Serv of Sewickley!
Thank you Ryan for saving us! Dealing with insurance company was a nightmare and so when AireServ sent Ryan out to help and he quickly found the issue and a solution, we were relieved to not have to suffer through the week to wait for a fix. He was super knowledgeable and polite and professional. A thousand thanks to you!
Amazing service and quality work! We had a mini split installed. The pricing was great. The technicians explained everything. I love that they continue to monitor the product by actually visiting after installation to confirm that the customer is satisfied and that the product is working correctly. I can’t say enough positive things about my experience. The amount of communication and the responsiveness made us very happy. Thank you for being so awesome!!!!
WHOLEHEARTEDLY RECOMMEND!! Called them Tuesday morning in late May about replacing my old, broken whole-house AC. They were the fastest to set up an inspection, had an estimate ready immediately that met my budget needs and could install within days. Helped us find an affordable furnace to replace our 30-year-old unit too. The crew was quiet and professional throughout their work so we barely heard them, even when they had to stay into the early evening to custom cut and build extra venting to make the connection with my old system. No extra charge for any of it, and their estimate was about 15% lower than another bidder to begin with. Very friendly and helpful people, replaced my costly furnace air filter free, and even helped with an extension on my dryer vent and removing and capping an old gas line for a defunct outdoor grill, all again at no charge.
I am so thankful Aire Serv and all the work they did for us from beginning to end! DEBBIE the secretary is amazing to speak with and knows exactly how to solve any issue. MORGAN the Home Design coordinator was so polite, friendly and respectful as she went over options in our budget for new furnaces. The technician AARON was a rockstar in fixing our furnace. He also educated us on how to properly operate our thermostat and what to look out for in the future. This company is simply the best HVAC company in Pittsburgh. You will not regret working with them for any of your HVAC needs. Prompt. Knowledgable. Friendly. Efficient. I will be calling them for future HVAC needs.
Their technician showed up right at the beginning of the window they set for the appointment, was professional and thorough, and got my AC back up and running quickly without breaking the bank. Hard to beat that!
They were very professional, efficient and friendly. Before even entering our home they put on masks and shoe covers, which I appreciated. They explained everything they were doing and were very thorough. The company was recommended to us for a winter tune up and check on our system. I am glad we used them! Great prices and service. Jessica was super friendly and easy to communicate with when scheduling the appoinment. She was very accomodating and worked with our schedule.
I had the pleasure of having Ryan Anderson as my tech and, as always, he performed a thorough, professional and timely yearly maintenance check. I would highly recommend this company to anyone with heating or air conditioning needs. Consistently very professional and does high quality work.
I had a brand new system installed to replace the 22 year old dinosaur in our home. The initial consult took an entire look at the existing home and square footage to evaluate our needs. We had options to make sure we they worked for our budget. Since the install about 2 months I cannot get over how quiet and efficient the system is. I have smart thermostat and the run time has drastically reduced thus improving our energy bills. I am extremely happy with the service, the technicians were professional and knowledgeable. I cannot say thank you enough for fitting us in for a new install so quickly.
10/10 for the technician Ryan. He was very nice and super helpful. My only complaint is that it took three appointments to show up and they never let me know they were not coming/late. They should make their customers aware if they are not going to show up or are going to be late.
This review is directed to Aire Serv of Sewickley and their phenomenal staff and service. My significant other and I found ourselves in need of an emergency repair that occurred in the late night hours. A snake got itself caught in my AC Unit outside! What a sight and sound to wake up to, yuck! Anyway, Jessica, Aaron, and Ryan were more than accommodating in arranging a quick emergency repair. Jessica was instrumental in arranging my appointment time and billing/payment and Aaron and Ryan went above and beyond in providing my AC repairs. Their knowledge, skills, and professionalism were in full display. We couldn’t have asked for better service and we’re grateful to these individuals and this company. Give them a call today! Thank you guys so much! Stay safe and take care.
Ryan came in and had me up and running in 30 min. Problem was a pressure switch that the two other service calls failed to find. I’m up and running now. Would recommend Ryan and airserve for heating needs. Did the work explained what he did. Very, very professional
The entire team at Aire Serv goes above and beyond!!!! The installers are professional, efficient and friendly. The new furnace is great!!! They cleaned up so well! Debbie, I can’t thank you enough for guiding and helping me through the whole process! I have a home warranty company that is Awful, and Debbie from Aire Serv kept on them, and kept me informed the entire time! It was a difficult time, mid winter and my mom had a stroke, and I had to balance her care and fighting with the home warranty company to get heat. I couldn’t bring her home without heat, and Debbie went above and beyond to make that happen! And she even sent a little care package!!! I 100% recommend using them!!!
Ryan was fantastic! Here on Christmas Eve during the coldest weather when we had no heat. He was kind, explained things well, and service was both efficient and affordable. We look forward to working with him again!
I was very impressed on the professionalism and customer service of this team. Matt explained everything in detail and the installers Aaron and Jordon were excellent. Quality work and very neat. I would definability recommend them anyone who needs heating and air service/installation. I will be getting a new furnace in a few years and they will be the company I pick to do the job.
Ryan came out and figured out the problems we were having with our older style home. He is friendly and courteous. He explained everything in a way I understood and made it easy to want to continue to do business with him and your company again!
From the very beginning Aire Serv did a great job! Jess, the dispatcher, was very understanding and prompt with getting my unit scheduled for service. Ryan came out to do the service and he did a wonderful job! I also spoke with another member of the team and he was really awesome, as well. I highly recommend this company!
Jess the dispatcher was super friendly, professional and knowledgeable. I was able To get a same day appointment. The techs were amazing. They took the time to explain the process and recommendations and provided me with options. Shout out to Ryan! So good I even bought the service agreement from the techs. Thanks again!!!
Aire Serve has been a gem to do work with. Their technicians are kind, personable and most of all, knowledgeable. I have a 25 year old boiler and they were able to diagnose the problem and fix it.
I cannot say enough nice things about this company. They were an absolute pleasure to work with. From scheduling the appointments to the day of installation they were honest, professional, and had the kindest employees. I would highly recommend working with aire serv! Thanks guys!! We are enjoying a nice cool summer all bc of you!
These guys were awesome! Super professional and knowledgeable. They really took their time to go through all the issues we were experiencing with our A.C. system. Hands down best experience I’ve had with a company coming to my home for a consultation. It was even super easy to get a hold of the office, plus they even called me for time frames on when the team would arrive. I highly recommend this company and happy to do business with them again. Keep up the great work!
I met our technician at a friend’s home. I was impressed with the “check up fee” while preparing for winter. I scheduled and received a prompt and friendly response. Communication was amazing- from scheduling to educating me about our heating unit, recommendations, and visual proof of any additional service needs. Our unit is older, but I didn’t feel pressure to replace. Evaluation was objective. Their preferred customer plan is reasonable and provides assurance of seasonal check ups and preferred service in peak need periods. Very professional overall. Respectful of distancing and mask guidelines.
This is the second time Aire Serv has come out to service my boiler and bleed my radiators. They are absolutely excellent. Aaron is very knowledgeable and respectful. They always update me on my boiler and keep the radiators running smoothly. Would recommend Aire Serv for all of your boiler needs!
I am extremely happy with my new Air Conditioner and Furnace. The technicians did a wonderful job, were courteous, informative and left the job site very clean. I would recommend them 100%!!! You will not be disappointed with Aire Serv, you can be sure the job is done right and the quality of the units are top notch. Also, the technicians stayed until the job was completed.
I recently had the pleasure of working with Aire Serv of Sewickley, and I must say, they exceeded my expectations in every way possible. I had an air conditioning issue and they were assigned to me through my American Home Shield home warranty. From the moment they responded to my request, they demonstrated exceptional professionalism and a commitment to resolving my problem promptly. Anthony, the technician assigned to fix the issue, was a pleasure to work with. His expertise and dedication were evident from the start. He took the time to thoroughly explain the diagnostic process, walking me through each step and ensuring I understood what was being checked and tested. His attention to detail and clear communication instilled confidence in me that my HVAC system was in capable hands. Upon identifying the issue, Anthony outlined the necessary steps to rectify the problem. A part needed to be ordered, requiring a second visit. However, as soon as the part arrived, Aire Serv wasted no time in scheduling a follow-up appointment. When Anthony returned to install the new part, his workmanship was flawless. He displayed a high level of skill and professionalism throughout the process. Once he completed the installation, I could immediately feel the difference in the performance of my air conditioning system. It was running and cooling better than ever before, and I couldn't be happier with the outcome. I was so impressed with Anthony's exceptional service and the overall experience with Aire Serv that I decided to sign up for their yearly AC and heater check-ups. I highly recommend Aire Serv of Sewickley to anyone in need of HVAC services.
Aaron with his coworker are very professional and quick. They gave me right advice and as well solved my problem quickly and efficiently My water heater went bad and I had a problem in getting right people to fix the issue in short notice. Aaron came on time looked at the issue and gave a right solution.Very efficient team
Aaron was very polite and helpful. He was on time. He was able to complete the repairs including buying a new motor in one day. I was very pleased with the service.
We are very happy with our experience from start to finish. Our home warranty company assigned Aireserv to repair our furnace. Debbie was very helpful and responsive to many phone calls, a technician was assigned the same day and arrived as scheduled. The technician Ryan A. was prompt, professional and very knowledgeable. He diagnosed the problem and ordered the necessary parts, he was back a couple of days later to install the parts. I would highly recommend this company and Ryan.
They were able to schedule us for an estimate within two days. They were able to schedule a replacement of our evaporator coil within ten business days of me calling to schedule. Everyone I dealt with from the person who scheduled the appointments and the person who came to give the estimate, to the techs that came out to replace our evaporator coil we’re prompt, professional, and very thorough. They give detailed estimates so you know exactly what you’re going to pay. They were under other estimates, quicker in their turnaround, and included more services than other places we looked at. Highly recommend.
Had the technician service check my furnace for winter. Diagnosed a leak inside the furnace block and provided me with options. Needed to replace the block and called in my warranty that I had for parts and scheduled a shipment for the part. Tyler George was my technician. He was very efficient and courteous. He advised me on any work before moving forward and was very patient with me. Tyler gave a 5 star performance. Look forward to having him return to replace the damaged part.
Made the call, next day service! Tyler George attended to the air conditioning issue without hesitation. Very knowledgeable about his work. Walked me through as a homeowner on best practices to keep your central air running efficiently. Very professional. I was his last stop of the day. I’m sure he was tired, hot and in need of a good meal. He took his time and left after 7PM.
Tyler arrived to my house when I was promised. His knowledge and professional demeanor was outstanding. His customer service was out of this world. He quickly diagnosed the problem and explained everything so that I could understand. He also checked different things to see if they could have caused the problem. We talked about my system and gave me some tips to keep my HVAC system in top running order. I highly recommend him and his company to do work for me in the future.
Today, I had a technician visit to address a straightforward issue. His name is Tyler. Although the problem was simple, the service and communication I received were exceptional—truly the best experience I've had with such companies. The technician worked quickly, cleaned up thoroughly, answered all my questions, and offered useful recommendations. One detail stood out: the technician wanted to put on the covers over his shoes before entering my home. This thoughtful gesture reflects a high level of customer care and attention to detail. It’s a small touch but made a big difference. Thank you for such outstanding service!
Aaron was amazing! He was professional, quick to respond, explained everything to me in the best way and was able to fix our air conditioner in no time! The service was great! I will definitely be calling Aireserv again for any hearing and air conditioning needs!
Aaron was amazing! That man deserves a raise! He left no stone uncovered to solve our HVAC issue. He was very informative and made me feel at ease. He was a wonderful reflection of how great this company delivers customer service. I will be using them for my AC tune up and maintenance every year. Thanks again Aaron!